Returns & Exchanges Policy
At TrailerSpindles.com, we are committed to customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, please review the following policy regarding returns and exchanges:
Eligibility for Returns & Exchanges
- Items must be returned within 30 days of the delivery date.
- Products must be in their original, unopened packaging.
- Items must not have been installed, used, or altered in any way.
Non-Eligible Returns
- Installed or used products are not eligible for return or exchange.
- Items returned without original packaging or in damaged condition will not be accepted.
Return Process
- Contact our team at sales@trailerspindles.com with your order number and reason for return.
- We will provide instructions for returning the item.
- Once we receive and inspect the returned item, we will process your exchange or issue a refund to the original payment method.
Additional Information
- Customers are responsible for return shipping costs unless the item was received damaged or incorrectly shipped.
- We recommend using a trackable shipping method for your return.
Thank you for choosing TrailerSpindles.com. If you have any questions, please email us at sales@trailerspindles.com.
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